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Region Location Product Family Termtype Priceperunit Currency Unit Startingrange Endingrange Pricedescription Usagetype Effectivedate Servicecode Location Type Operation Account Assistance Architectural Review Architecture Support Best Practices Case Severityresponse Times Customer Service And Communities Included Services Launch Support Operations Support Proactive Guidance Programmatic Case Management Technical Support Thirdparty Software Support Training Who Can Open Cases Id Servicename Serviceversion Sku Offertermcode Ratecode Region Code
Any AWSSupportEnterprise OnDemand 0.05 USD Dollar 500000 1000000.0 5% of monthly AWS usage from $500K-$1M Dollar Dec. 1, 2025 AWSSupportEnterprise AWS Region — Assigned Support Concierge Access to a Well-Architected Review delivered by AWS Solution Architects Consultative review and guidance based on your applications Access to full set of Trusted Advisor checks Critical: < 15 minutes, Urgent: < 1 hour, High: < 4 hours, Normal: < 12 hours, Low: < 24 hours 24x7 access to customer service, documentation, whitepapers, and support forums All AWS services except Support Infrastructure Event Management (Included) Operational reviews, recommendations, and reporting Designated Technical Account Manager AWS Support API 24x7 access to Sr. Cloud Support Engineers via email, chat & phone Interoperability & configuration guidance and troubleshooting Access to online self-paced labs Unlimited contacts/Unlimited cases (IAM supported) fc792f34-a70e-4224-91cb-c9f97a52b535 AWS Support (Enterprise) 20261012150507 H523M4KWZBFZM8WY JRTCKXETXF H523M4KWZBFZM8WY.JRTCKXETXF.5GVXPFCSQW —
Any AWSSupportEnterprise OnDemand 0.07 USD Dollar 150000 500000.0 7% of monthly AWS usage from $150K-$500K Dollar Dec. 1, 2025 AWSSupportEnterprise AWS Region — Assigned Support Concierge Access to a Well-Architected Review delivered by AWS Solution Architects Consultative review and guidance based on your applications Access to full set of Trusted Advisor checks Critical: < 15 minutes, Urgent: < 1 hour, High: < 4 hours, Normal: < 12 hours, Low: < 24 hours 24x7 access to customer service, documentation, whitepapers, and support forums All AWS services except Support Infrastructure Event Management (Included) Operational reviews, recommendations, and reporting Designated Technical Account Manager AWS Support API 24x7 access to Sr. Cloud Support Engineers via email, chat & phone Interoperability & configuration guidance and troubleshooting Access to online self-paced labs Unlimited contacts/Unlimited cases (IAM supported) 89b21dff-21c1-4061-a5f9-7c43d3e294c4 AWS Support (Enterprise) 20261012150507 H523M4KWZBFZM8WY JRTCKXETXF H523M4KWZBFZM8WY.JRTCKXETXF.8HDSK2HNXX —
Any AWSSupportEnterprise OnDemand 5000.0 USD Quantity — — Recurring Fee Dollar Dec. 1, 2025 AWSSupportEnterprise AWS Region — Assigned Support Concierge Access to a Well-Architected Review delivered by AWS Solution Architects Consultative review and guidance based on your applications Access to full set of Trusted Advisor checks Critical: < 15 minutes, Urgent: < 1 hour, High: < 4 hours, Normal: < 12 hours, Low: < 24 hours 24x7 access to customer service, documentation, whitepapers, and support forums All AWS services except Support Infrastructure Event Management (Included) Operational reviews, recommendations, and reporting Designated Technical Account Manager AWS Support API 24x7 access to Sr. Cloud Support Engineers via email, chat & phone Interoperability & configuration guidance and troubleshooting Access to online self-paced labs Unlimited contacts/Unlimited cases (IAM supported) 5ea77fa7-f7bf-4016-820c-2f995fcae37c AWS Support (Enterprise) 20261012150507 H523M4KWZBFZM8WY JRTCKXETXF H523M4KWZBFZM8WY.JRTCKXETXF.J8BW7J3JFF —
Any AWSSupportEnterprise OnDemand 0.1 USD Dollar 0 150000.0 10% of monthly AWS usage for the first $0-$150K Dollar Dec. 1, 2025 AWSSupportEnterprise AWS Region — Assigned Support Concierge Access to a Well-Architected Review delivered by AWS Solution Architects Consultative review and guidance based on your applications Access to full set of Trusted Advisor checks Critical: < 15 minutes, Urgent: < 1 hour, High: < 4 hours, Normal: < 12 hours, Low: < 24 hours 24x7 access to customer service, documentation, whitepapers, and support forums All AWS services except Support Infrastructure Event Management (Included) Operational reviews, recommendations, and reporting Designated Technical Account Manager AWS Support API 24x7 access to Sr. Cloud Support Engineers via email, chat & phone Interoperability & configuration guidance and troubleshooting Access to online self-paced labs Unlimited contacts/Unlimited cases (IAM supported) 91e4ef0c-9299-4645-a733-9b76032a7b70 AWS Support (Enterprise) 20261012150507 H523M4KWZBFZM8WY JRTCKXETXF H523M4KWZBFZM8WY.JRTCKXETXF.TZU98YBNT4 —
Any AWSSupportEnterprise OnDemand 0.03 USD Dollar 1000000 inf 3% of monthly AWS usage from $1M+ Dollar Dec. 1, 2025 AWSSupportEnterprise AWS Region — Assigned Support Concierge Access to a Well-Architected Review delivered by AWS Solution Architects Consultative review and guidance based on your applications Access to full set of Trusted Advisor checks Critical: < 15 minutes, Urgent: < 1 hour, High: < 4 hours, Normal: < 12 hours, Low: < 24 hours 24x7 access to customer service, documentation, whitepapers, and support forums All AWS services except Support Infrastructure Event Management (Included) Operational reviews, recommendations, and reporting Designated Technical Account Manager AWS Support API 24x7 access to Sr. Cloud Support Engineers via email, chat & phone Interoperability & configuration guidance and troubleshooting Access to online self-paced labs Unlimited contacts/Unlimited cases (IAM supported) ad4fed0b-490b-48dd-a823-6bf6e75f67b8 AWS Support (Enterprise) 20261012150507 H523M4KWZBFZM8WY JRTCKXETXF H523M4KWZBFZM8WY.JRTCKXETXF.VNJQCFJPS4 —